St. Charles & St. Louis County Electricians — First Choice Electric

Peter C.

google

“Everything about our experience working with First Choice Electric was excellent. Communication, professionalism, competence, and friendliness.”

John D.

website

“Great service!”

B R.

google

“Very impressed with their professionalism. They communicated clearly about arrival times, completed the electrical switch repair on schedule, and stuck to the original estimate with no surprises. The process was simple, transparent, and hassle-free. Highly recommend!”

Kyle K.

google

“Great experience from the estimate through completion. They were courteous, timely and professional. The job was done quickly and everything was cleaned up looking great after!”

Connie H.

google

“Sam and helper did an amazing job. They were very kind, considerate, professional and went above and beyond in everything they did. We definitely will recommend First Choice to our friends and relatives. Thank you so much!”

Al T.

bbb

“Repaired and replaced multiple outlets and gfis in my house and garage and pool area worked on grounds repaired wiring on garbage disposal. Did a thorough inspection on my home. They have done work for me in the past adding outlets inside and outside, replacing circuit box and repairing our pool house. Very satisfied with this company. Hard working people. Thanks”

Rachelle H.

google

“We've used First Choice for several projects. They're professional and friendly. Their work is high quality and I find their prices to be reasonable. They are great at communication too. I will never use any other electricians.”

Darrell G.

google

“Received a prompt call to confirm my ticket and let me know they would call me if an earlier appointment became available. It did, and I actually got a call as promised, not a text or an email. When they arrived, no one was home and I let them in remotely Sam offered to stay on the phone while he did the initial diagnosis but I told him that wasn’t necessary and call me when he needed me. I appreciated the recognition they were in my home alone and not flippant about it. They had to order a part and Sam underpromised and set appropriate expectations. In the end they were able to over deliver because Sam acted with integrity and honesty.”

Thea B.

bbb

“Called about one of my smoke detectors not working properly. They came out and found two not working as they should. They also replaced my other detectors at my request. They are scheduled to come back this coming Monday to replace and connect my two defective detectors back with my other units. Very happy with the service they provided. They explained what was additionally wrong and what needed to be done and provided an estimate of the services. I would definitely recommend First Choice and Sam in particular.”

S J.

google

“Fast, on time, and knows what’s their doing. Would recommend and call again if needed.”

Monte M.

google

“Great experience with FIrst Choice Electric. Had a circuit problem with loss of power in one area and also needed replacement of 30+ year old hard-wired smoke detectors (with high ceiling). Responded to my online request quickly. Came out the next day. Sam (electrician) and Brody (apprentice) were both outstanding. Professional, personable, and efficient. Very reasonable price too.”

Kathy C.

google

“Problem was fixed quickly and efficiently, for an affordable price. Very pleased and recommend!!”

Susan T.

bbb

“Oh if all service companies could be as responsive, professional and skilled as this company. A ceiling light fixture wouldn't work. I called their office on a Tuesday asking for an electrician to come out & fix the ceiling socket. I was called back the same day and given the choice of someone coming out the next day (Wed) or the day after. The day after was better for our schedule and in early afternoon that Sam came out, inspected the light socket which was fine then determined we had a funky light switch. He replaced it and problem solved. And then there was light!! I love the company's same-day callback, the skill of the electrician and his friendliness. You won't be dissatisfied if you use this company. I highly recommend them!”

Susan T.

google

“On a scale of 1-10 with 10 being the highest quality I would give First Choice Electric a score of 20! I chose them because of their top rating from a neighbor. I called their office & spoke to a woman who was friendly, polite & professional and although my electric problem was minor she was empathetic & understood my need to get the problem resolved. We set an appt for the afternoon of the following day. I received an email the morning of the next day giving me the approximate time the electrician, Sam, would be here plus Sam’s picture & a recap of the problem. Sam texted me when he was on his way & I gave him instructions that my husband would let him in & show him the problem. Twenty minutes later I arrived home & the job was done! He explained the problem he found & how he’d fixed it then answered a couple of unrelated electrical questions I had. Excellence & true concern for the customer was present at every level. I wish more companies had such great people, appt processes & knowledgeable, caring people like Sam. It starts at the top so my hat is off to the owners & employees at every level for their knowledge, professionalism and skill. In our world of chatbots & mediocre service this company stands out. Thank you!!”

Laura C.

bbb

“Great job and Sam was very nice I will be giving them 5 stars”

Elizabeth M.

bbb

“They were very responsive to our messages and were very professional. The fan installer quickly resolved an issue with the builder installed fan bracket and completed fan installation on time.”

Sharon D.

bbb

“Excellent service. Knowledgeable, friendly, fast. Listened carefully. Would definitely recommend.”

Ed P.

bbb

“First rate service. Sam was very courteous, knowledgeable, & professional. Called late morning for an appt and he was here that afternoon. Will definitely use First Choice Electric for all my electrical needs. Highly recommend this business.”

Ed P.

google

“I called late morning for an appt and Sam was here that afternoon. Diagnosed and fixed the problem. Very courteous, friendly, and professional. Made sure everything was working before leaving. I will use First Choice Electric for future electrical work. Highly recommend First Choice Electtic.”

Jeff T.

google

“Sam did a great job diagnosing and fixing our problem. The Company was very organized and processional from start to finish and I will absolutely use them if I even need electrical help again.”

Chris B.

angi

“Our tech Sam was great! He did a multitude of services from installing new lights in our kitchen to our back porch and also installing my ring doorbell system. Highly recommend using Sam and the whole FCE team!”

Brian H.

bbb

“Very professional and quick. I would highly recommend them again and would call them for additional work in the future”

Bill C.

bbb

“Courteous, professional and reasonably priced. I will definitely recommend them.”

SHAWN H.

google

“They are quick to respond to service requests, the are thorough and reliable. They do a great job!!”

Peter C.

google

“Everything about our experience working with First Choice Electric was excellent. Communication, professionalism, competence, and friendliness.”

John D.

website

“Great service!”

B R.

google

“Very impressed with their professionalism. They communicated clearly about arrival times, completed the electrical switch repair on schedule, and stuck to the original estimate with no surprises. The process was simple, transparent, and hassle-free. Highly recommend!”

Kyle K.

google

“Great experience from the estimate through completion. They were courteous, timely and professional. The job was done quickly and everything was cleaned up looking great after!”

Connie H.

google

“Sam and helper did an amazing job. They were very kind, considerate, professional and went above and beyond in everything they did. We definitely will recommend First Choice to our friends and relatives. Thank you so much!”

Al T.

bbb

“Repaired and replaced multiple outlets and gfis in my house and garage and pool area worked on grounds repaired wiring on garbage disposal. Did a thorough inspection on my home. They have done work for me in the past adding outlets inside and outside, replacing circuit box and repairing our pool house. Very satisfied with this company. Hard working people. Thanks”

Rachelle H.

google

“We've used First Choice for several projects. They're professional and friendly. Their work is high quality and I find their prices to be reasonable. They are great at communication too. I will never use any other electricians.”

Darrell G.

google

“Received a prompt call to confirm my ticket and let me know they would call me if an earlier appointment became available. It did, and I actually got a call as promised, not a text or an email. When they arrived, no one was home and I let them in remotely Sam offered to stay on the phone while he did the initial diagnosis but I told him that wasn’t necessary and call me when he needed me. I appreciated the recognition they were in my home alone and not flippant about it. They had to order a part and Sam underpromised and set appropriate expectations. In the end they were able to over deliver because Sam acted with integrity and honesty.”

Thea B.

bbb

“Called about one of my smoke detectors not working properly. They came out and found two not working as they should. They also replaced my other detectors at my request. They are scheduled to come back this coming Monday to replace and connect my two defective detectors back with my other units. Very happy with the service they provided. They explained what was additionally wrong and what needed to be done and provided an estimate of the services. I would definitely recommend First Choice and Sam in particular.”

S J.

google

“Fast, on time, and knows what’s their doing. Would recommend and call again if needed.”

Monte M.

google

“Great experience with FIrst Choice Electric. Had a circuit problem with loss of power in one area and also needed replacement of 30+ year old hard-wired smoke detectors (with high ceiling). Responded to my online request quickly. Came out the next day. Sam (electrician) and Brody (apprentice) were both outstanding. Professional, personable, and efficient. Very reasonable price too.”

Kathy C.

google

“Problem was fixed quickly and efficiently, for an affordable price. Very pleased and recommend!!”

Susan T.

bbb

“Oh if all service companies could be as responsive, professional and skilled as this company. A ceiling light fixture wouldn't work. I called their office on a Tuesday asking for an electrician to come out & fix the ceiling socket. I was called back the same day and given the choice of someone coming out the next day (Wed) or the day after. The day after was better for our schedule and in early afternoon that Sam came out, inspected the light socket which was fine then determined we had a funky light switch. He replaced it and problem solved. And then there was light!! I love the company's same-day callback, the skill of the electrician and his friendliness. You won't be dissatisfied if you use this company. I highly recommend them!”

Susan T.

google

“On a scale of 1-10 with 10 being the highest quality I would give First Choice Electric a score of 20! I chose them because of their top rating from a neighbor. I called their office & spoke to a woman who was friendly, polite & professional and although my electric problem was minor she was empathetic & understood my need to get the problem resolved. We set an appt for the afternoon of the following day. I received an email the morning of the next day giving me the approximate time the electrician, Sam, would be here plus Sam’s picture & a recap of the problem. Sam texted me when he was on his way & I gave him instructions that my husband would let him in & show him the problem. Twenty minutes later I arrived home & the job was done! He explained the problem he found & how he’d fixed it then answered a couple of unrelated electrical questions I had. Excellence & true concern for the customer was present at every level. I wish more companies had such great people, appt processes & knowledgeable, caring people like Sam. It starts at the top so my hat is off to the owners & employees at every level for their knowledge, professionalism and skill. In our world of chatbots & mediocre service this company stands out. Thank you!!”

Laura C.

bbb

“Great job and Sam was very nice I will be giving them 5 stars”

Elizabeth M.

bbb

“They were very responsive to our messages and were very professional. The fan installer quickly resolved an issue with the builder installed fan bracket and completed fan installation on time.”

Sharon D.

bbb

“Excellent service. Knowledgeable, friendly, fast. Listened carefully. Would definitely recommend.”

Ed P.

bbb

“First rate service. Sam was very courteous, knowledgeable, & professional. Called late morning for an appt and he was here that afternoon. Will definitely use First Choice Electric for all my electrical needs. Highly recommend this business.”

Ed P.

google

“I called late morning for an appt and Sam was here that afternoon. Diagnosed and fixed the problem. Very courteous, friendly, and professional. Made sure everything was working before leaving. I will use First Choice Electric for future electrical work. Highly recommend First Choice Electtic.”

Jeff T.

google

“Sam did a great job diagnosing and fixing our problem. The Company was very organized and processional from start to finish and I will absolutely use them if I even need electrical help again.”

Chris B.

angi

“Our tech Sam was great! He did a multitude of services from installing new lights in our kitchen to our back porch and also installing my ring doorbell system. Highly recommend using Sam and the whole FCE team!”

Brian H.

bbb

“Very professional and quick. I would highly recommend them again and would call them for additional work in the future”

Bill C.

bbb

“Courteous, professional and reasonably priced. I will definitely recommend them.”

SHAWN H.

google

“They are quick to respond to service requests, the are thorough and reliable. They do a great job!!”