Customer Service Center
How can we help?
Pay an invoice, book or change a visit, get help with something that isn't working, or reach a real person.
- Pay an invoicePay from the invoice we sent you, or in your customer portal.How to pay →
- Your customer portalInvoices, estimates and upcoming appointments, all in one place.Log in →
- Book service or a free estimatePick a time online. Estimates are free and flat-rate.Book now →
- Something not working?Reset a breaker or GFCI, and know when to stop and call.Help Center →
- A problem with our workInstalled work is covered by our Limited Lifetime Workmanship Warranty.Warranty →
- FinancingSpread out larger projects like panels and generators.See options →
- Leave a reviewTell other homeowners how we did.Write a review →
- Questions before you hire usAreas, pricing, licensing and scheduling.Read the FAQ →
Paying your invoice
- 1Find the invoice. We send it by email or text when the job is done. It comes through Housecall Pro, the system we use for scheduling and billing, on behalf of First Choice Electric.
- 2Tap Pay. The link opens a secure payment page for your invoice. Or log in to your customer portal and pay any open invoice there.
- 3Keep the receipt. A receipt is sent once the payment goes through.
Can't find it, or the link expired?
We'll send a new one. Questions about a charge are welcome too.
Larger project? Financing is available.
Your customer portal
See and pay invoices, review estimates, and check upcoming appointments. Log in with the email address or phone number we have on file; we send you a one-time code, so there's no password to remember. Your invoice and estimate emails also carry a link straight in.
Need to reschedule or add to a visit? Call or email us and we'll sort it out.
Use the link in any invoice or estimate email from us to open your portal.
A problem with work we did
We stand behind our installation work with a Limited Lifetime Workmanship Warranty. Tell us your address and what you're seeing, and we'll set up a visit. If it's a safety concern, switch off the breaker for that area if you can do so safely, and call.
Popular help guides
All help guidesThinking about hiring us?
- Free estimates, flat-rate pricing. You know the price, to the penny, before work starts.
- Licensed and insured, family-owned, based in Cottleville.
- Where we work · What we do · Reviews
Policies and documents
Common questions
How do I pay my invoice?
Open the invoice we emailed or texted you (it comes through Housecall Pro, the system we use for scheduling and billing) and tap Pay to pay securely online. You can also pay any open invoice from your customer portal. If you can't find the invoice, call or email us and we'll send it again.
How do I log in to the customer portal?
Enter the email address or phone number we have on file and we send you a one-time code. There's no password to remember. Inside you'll see your invoices, estimates and upcoming appointments.
What are your hours?
Monday to Friday, 8:00 AM - 4:00 PM. We're closed on weekends and major holidays. For safety concerns we do our best to come the same day or the next.
Do you guarantee your work?
Yes. Installed work is covered by our Limited Lifetime Workmanship Warranty. The full terms, including who is covered and how long, are in our service terms.
How do I report a problem with work you did?
Call (636) 240-2966 or email info@fcepro.com with your address and what you're seeing. If it's a safety concern, switch off the breaker for that area if you can do so safely, and call.
Can I change or cancel my appointment?
Yes. Call (636) 240-2966 or email info@fcepro.com as early as you can and we'll find a new time.
Talk to a person
- Phone
- (636) 240-2966
- info@fcepro.com
- Hours
- Mon to Fri, 8:00 AM - 4:00 PM
Closed weekends and major holidays
5377 State Route N. Suite 437, Cottleville, MO 63304 · Contact form